Frequently Asked Questions
Find answers to common questions about our ergonomic seating and home office solutions.
How do I choose the right chair size for my setup?
We offer various sizes tailored to different heights and weights. Please refer to our sizing guide on each product page to find your perfect fit.
Are Secretlab chairs easy to assemble?
Yes, every chair comes with a detailed step-by-step assembly guide and a toolkit. Most users complete assembly within 20 minutes.
What materials are used in your upholstery?
We use premium materials including our signature NEO™ Hybrid Leatherette, SoftWeave® Plus fabric, and NAPA leather for peak durability and comfort.
Do the chairs come with a warranty?
All Secretlab chairs come with a 3-year limited warranty, which can be extended to 5 years through our Extended Warranty Program.
Can I use the Secretlab MAGNUS desk with other monitor arms?
While designed for Secretlab accessories, the MAGNUS desk features a standard cable management tray compatible with most C-clamp monitor arms.
How do I maintain and clean my chair?
We recommend using our specialized Secretlab Premium Fabric or Leather cleaners to keep your upholstery in pristine condition.